An extension of your team, not just another agency

Amazon changes daily, so we don't manage it monthly. Here's what a working week, fortnight and month with Sapling Growth actually looks like.

Our service standards

  • 24 hours

    The most we’ll take to reply to you, on UK working days.

  • Weekly

    A written update every week, without you having to ask.

  • Monthly

    A full report with our commentary, not just a data dump.

  • Tracked

    Every promise we make on a call goes on an action list, and gets done.

The rhythm: what we do, and when.

  • Every day

    We check account health, notifications and suppressed listings, watch stock and flag restocks before you run out, pace ad budgets and pause what’s wasting money, and reply to you on Slack or email.

  • Every week

    A check-in call with your team. We add new search terms from what’s converting, fix listings, raise and chase Amazon support tickets, and prepare shipments. You get a written update: sales, ad spend, ad cost as a share of sales, and what we changed.

  • Every fortnight

    We plan promotions and deals, brief new images, A+ content or brand store pages, grow reviews through Vine and repeat orders through Subscribe and Save, and move ad budget to the products that are in stock and selling.

  • Every month

    A full performance report with our commentary, a profit check by product after Amazon fees and ad costs, next month’s plan and targets agreed with you, and early planning for Prime Day, Black Friday and Christmas.

  • Every quarter

    A strategy review of what’s working, what to stop and where to invest next, fresh keyword and competitor research, and an updated forecast, including a view on new products or new countries.

From the last fortnight: real work, for real clients.

  • Publisher, UK and US

    Built a shared performance dashboard across both stores, and sent the US restock list for titles about to run out.

  • Food brand

    Bundles were getting traffic but not converting, so we briefed new main images and set up a test against the old ones.

  • Footwear brand

    Moved Black Friday ad budget away from a low-stock product to one with plenty of stock.

  • Sustainable homecare brand

    Audited their product pages, found the images were the real problem, and wrote the briefs for new ones.

  • Advertising project

    Switched off around 100,000 inactive ad targets and added ads scheduled by time of day, which steadied weekend returns.

  • Drinks brand

    Simplified a messy setup across two sellers into one, and planned the launch in Spain.

Getting started: from first call to first results.

  • 1. Discovery call

    30 minutes on your brand, margins, channels and what’s gone wrong before.

  • 2. What we heard

    We play it back to you, with real sales data on your category and competitors.

  • 3. Plan and forecast

    A 12-month forecast, the total investment (ads and fees) and the scope of work.

  • 4. Onboarding

    Account access, a full audit, and a shared project hub with a timeline.

  • 5. First 90 days

    Fix the foundations, then grow. The weekly rhythm starts in week one.

Our tools: technology does the admin, people do the thinking.

  • Helium 10

    Keyword research and listing analytics, so your copy matches what customers actually search for.

  • SellerSprite

    Market size, competitor sales and category data, behind every forecast and proposal we write.

  • Ad Labs

    Our advertising technology partner, for smarter bidding, automation and scheduling.

  • Claude

    AI built into our reporting, systems and admin, so our time goes on strategy for your brand rather than spreadsheets.

Want this rhythm on your account?

  • A 30-minute discovery call

    We’ll ask about your brand, margins and goals, then come back with what we heard, the size of the prize in your category, and an honest view on whether we can help.